Inbound Customer Service - May 27th, 2013- SpringfieldMO - CARDSVCS


Company:: J.P.Morgan.
Location:: Springfield, MO
Job Type:: Full Time
Category:: Asset Management


Posted:: 6/5/2012

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Job Description

Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we:

• serve 21 million households with consumer banking relationships

• lent $17 billion to small businesses in 2011

• are one of the nation's largest credit card issuers, with more than 64 million credit cards in circulation

• service 8 million mortgage and home equity loans

While we operate across a broad range of businesses, our mission at Chase is quite simple: to be the industry leader in customer service. Our employees put the firm's resources to work every day for our customers.

Chase offers a dynamic environment and the training and support to meet your full potential. Our company is widely recognized as a great place to work, to grow and to invest for the future. Join our team.

If you're interested in working in an environment where leadership, excellence, integrity and diversity are among our core principles, then explore the opportunities at JPMorgan Chase. Further information about careers at JPMorgan Chase can be found on our website:

www.jpmorganchase.com/careers .

Job Description:

As a Financial Service Advisor, you will engage and service customers by answering customer inquiries, resolving complex problems with the highest level of customer satisfaction and offering services and products that enable our customers to reach their financial goals.

Key Responsibilities:

• Uses job aids and tools provided to follow prompts and scripting during customer interactions with ease

• Takes initiative to solve problems and create a positive customer experience

Work Hours: Variety of schedules available but will be mainly second shift

Training Schedule: Monday-Friday 8:00am-5:00pm for 6 weeks

**ALL SHIFTS INCLUDE ONE WEEKEND DAY PER WEEK.

These positions are located in the Springfield, Missouri Chase Card Member Site at 303 E Republic Road.

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