Up to Vice President, Senior Implementation Advisor (Client Fulfillment Consultant)

Company:
Contact Singapore
Location:
Singapore, SG | United States, US
Job Type:
Full Time
Posted:
12/15/2012

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Job Description

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,100 retail banking offices, nearly 18,700 ATMs and award-winning online banking with nearly 29 million active users. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries. Bank of America Corporation stock is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.

Responsibilities
  • Responsible for acting as the primary interface with the client to establish all connectivity between parties and to resolve complex, unique client requests.
  • Manage, execute and complete the technical and business implementation of treasury and cash management solutions (Payments, Receivables, Treasury)
  • Organizes all internal and external project related activities to ensure a timely and smooth client implementation process.
  • Researches, analyzes, and resolves a wide range of treasury, cash management and or depository products and services of varying complexity regionally/globally.
  • Identifies product and sales specialists and effectively integrates servicing with implementation and operational requirements across departments, other bank divisions, and countries.
  • Understands the end-to-end process and identifies opportunities to initiate client collaboration in the development of product services.
  • Provides statistical analysis and initiates projects and processes to improve efficiency.
  • Responsible for monitoring accuracy of data input into systems of record, information gathering, report generation
  • Provides direction and guidance to less experienced team members and work amongst the team for daily activities and workflow to ensure efficiency and quality standards are met
  • Exercises judgment and discretion with respect to client relations and problem resolutions between internal and external customers.


Requirements
  • Minimum 3 to 5 years' cash management working experience, with at least 2 years of experience working in a client focused role
  • A track record in project management, concentrating on the delivery of treasury and cash management solutions for corporations and/or financial institutions
  • Must be a team player, take ownership, and drive for results to grow the business, sustain intensity and optimism while focusing on the client
  • Previous operational experience within the payment, accounting or treasury environments would be an added advantage
  • Fully conversant with the MS Office suite and Internet
  • Green Belt or PMP certification is an advantage




Company Description


Contact Singapore is an alliance of the Singapore Economic Development Board and Ministry of Manpower. It aims to attract global talent to work, invest and live in Singapore. With offices in Asia, Europe and North America, Contact Singapore is the one-stop centre for those who wish to pursue a rewarding career in Singapore, as well as individuals and entrepreneurs who are keen to invest in or initiate new business activities here. Contact Singapore actively links Singapore-based employers with global talent and provides updates on career opportunities and industry developments in Singapore. We work with public and private sector partners to facilitate the interests of potential individual investors in Singapore.
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