Associate, Technical Support/Implementations

Company:
Markit - US
Location:
Dallas, TX
Job Type:
Full Time
Category:
Accounting
Posted:
5/3/2013

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Job Description


Responsibilities include the following:
  • The investigation, reproduction and resolution of issues including providing advice to customers on workarounds and fixing bugs.
  • Documenting functional and requirement specifications to define detail input and output, file content, systems functions, system controls and performance criteria.
  • Configuring the Markit EDM application to meet the client specifications.
  • Testing the project deliverables ensuring they are in line with documented requirements.
  • Interacting with clients and colleagues to ensure accurate and timely information flows.
  • Making recommendations for implementation of new systems and technologies where appropriate.


Education and Commercial Awareness:
  • University Degree (2:1) or equivalent
  • Appreciation of the Project Management and Project Lifecycle
  • Proficiency in SQL is essential
  • Someone with an interest in the financial world and technology associated with it


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