Employee Relations Specialist


Company:: Citizens Financial Group, Inc.
Location:: Smithfield, RI
Job Type:: Full Time
Category:: Accounting

Yrs of Exp:: 2+ to 5 years
Posted:: 2/8/2013

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Job Description

Responsibilities

Responsibilities:

Responsible for handling employee relations cases and calls
Lead employee relations investigations and influence business leaders to take appropriate course of action.
Ensuring equitable application of the organizations policies and procedures as well as Federal and State laws.
Provides advice and counsel to managers, supervisors and colleagues on employee relations issues and questions.
Respond to colleagues' issues and provide feedback to managers to ensure situation is handled in accordance with the organizations policies and procedures as well as Federal and State laws.
Exercises judgment and independent decision making, as appropriate.
Recommend action steps for addressing situations.

Critical Competencies:

Communication and Influencing Skills
Value Delivery Focus
Enhancing professionalism
Diagnostic and Advisory Skills
Practical application of Employment Law knowledge

Qualifications

3+ years of professional HR experience with 2 or more years employee relations experience.
Excellent interpersonal, communication and phone skills.
BA/BS preferred.
MS Office, HRIS systems experience needed.
Ability to listen, probe with questions and respond to manager/colleague.
Understanding of the group organisational structure and HR structure and operating model.
Multi-level and multi-functional communication and influencing ability.
Enthusiastic and adaptable with the ability to work independently and proactively.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state and/or local laws.

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Monday-Friday 8:00AM-5:00PM

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