Client Services Account Manager

Company:
BNP Paribas
Location:
Jersey City, NJ
Job Type:
Full Time
Category:
Asset Management
Yrs of Exp:
2+ to 5 years
Posted:
2/12/2013

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Job Description

About BNP Paribas:
BNP Paribas (www.bnpparibas.com) is one of the best rated banks in the world*. The Group has a presence in more than 80 countries and more than 200,000 employees, including more than 160,000 in Europe. It ranks highly in its three core activities: Retail Banking, Investment Solutions and Corporate & Investment Banking. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the leader in consumer lending. BNP Paribas is rolling out its integrated retail banking model across the Europe-Mediterranean zone and boasts a large network in the western part of the United States. In its Corporate & Investment Banking and Investment Solutions activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas and solid and fast-growing businesses in Asia.

Description:
Client Services covers Account Management for US and international custody clients.  Account Management responsibilities require being first point of contact with the clients and they include receiving, researching and responding to inquiries and issues in the areas of securities services such as sweep, settlements and corporate actions.  Responsibilities also include client reporting, client fee invoicing, assisting with client conversions/deconversions as well as agreements and other documents.
 
The candidate will play an integral role in the ongoing management and growth of the US Custody business line in the US and serve as a strategic contact and support role for internal and external clients, regulators and auditors, exchanges and clearing houses along with third party vendors.
 
Responsibilities:
  • Serve as a senior member of the location reporting to the Manager of Client Services

  • Responsibility for the account management needs of our US and international customers.

  • Adherence to all US regulations as related to the services offered, along with the adherence to internal bank and business line procedures and policies.

  • Adherence to internal controls to eliminate risk and operational losses

  • Deliver high quality of service to ever-demanding clients

  • Support and complete projects and initiatives as assigned

  • Work closely with the operational teams to continuously enhance our quality of service

  • Create and report monthly statistics

  • Recommend improvements for system and operational processing based on clients' needs  or new services that can be offered

  • Create and maintain internal procedures / client presentations

 

  • Bachelor's degree required, advanced degree considered a plus.

  • Minimum 3-5 years financial industry experience with an emphasis on local and global account management

  • Language skills in French and Spanish is considered a plus.

  • Proven ability to demonstrate leadership qualities and to have a positive impact on the work team.  

  • Strong familiarity with all US securities products and with both US and International securities settlement practices.

  • SWIFT knowledge required

  • Related knowledge of asset set-up, corporate actions, income, mutual funds, cash processing, tax issues and reconciliations

  • Extremely detail orientated

  • Proven ability to handle multiple priorities while respecting tight deadlines

  • Well developed written and verbal communicative skills

  • Displays a keen sense of ownership, responsibility and accountability

  • Solid analytical and problem solving skills

  • Proactive, motivated and willing to absorb new concepts


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