Midrange Quality Analyst

Manhattan, NY
Job Type:
Yrs of Exp:
7+ to 10 years

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Job Description

SCOPE OF SERVICES Job Description: MID-RANGE QA Responsible for assisting the Quality Assurance group in defining, implementing and integrating quality principles and quality processes within software design and development. Work will include direct hands-on testing support for selected IT projects. • Work collaboratively with staff in DSNY’s Bureau of Information Technology (BIT) as well as the Department’s Project Monitoring/Quality Assurance (PM/QA) vendor to develop, publish, implement and ensure the effective use of software quality assurance plans, standards, policies and procedures. • Provide subject matter expertise to IT teams regarding QA and testing methodologies and processes and demonstrating responsibilities/accountabilities required to achieve quality deliverables. • Identify instances of non-compliance to QA policies, processes and standards and refers significant issues to the DSNY QA Manager for resolution. • Provide training on defined QA processes and policies. • Develop test scripts and test conditions to validate user requirements and defined system specifications for selected projects. • Periodically review test scripts and test conditions prepared by DSNY test staff to ensure this documentation effectively supports the Department’s software development work. • Execute functional and performance tests according to test plans and scripts, document results, and identify and troubleshoot issues • Assure optimum use of QA tool by testing staff and others, to ensure that defects are entered and updated according to standards. • Use automated tools to perform performance and functional testing as needed (specific tools listed below). • Work closely with DSNY IT management, PM/QA vendor and external and internal agency development teams to provide testing services and confirm application stability and functionality prior to deployment • May supervise other junior or mid-level quality assurance/test staff • Software quality assurance plans, standards, policies and procedures (developed collaboratively with DSNY IT staff and the Department’s PM/QA vendor • QA reports • QA handout materials/presentations • Test scripts/test conditions for selected software development projects • Over 7+ years of prior experience working as a Quality Assurance Consultant, preferably for or within a New York City government agency or other city government organizations • Advanced skills in MS Office applications, including Word, Excel, PowerPoint and Project • Excellent written and verbal communication skills (may be asked to produce a sample of deliverables from prior work). • Ability to interact professionally with a diverse group of individuals – including executives, managers, subject matter experts, developers, and field personnel • Demonstrated prior experience supervising other quality assurance/test staff • Possesses a solid understanding of current technological trends and accepted application development processes. Interested candidates may apply no later than June 11.

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