Technical Support Specialist

Company:
Total Bank Solutions
Location:
Hackensack, NJ
Job Type:
Yrs of Exp:
1 to 2 years
Posted:
10/11/2013

Job Description

Total Bank Solutions (TBS) is a leading provider of bank platforms and insured banking products. TBS was founded by a team of experts in the financial industry with decades of experience in cash management, technology, operations, and product creation delivery. Title Technical Support Specialist Experience 0-3 years Duration FulltimePermanent Highly motivated role requires the ability to work independently while also collaborating with diverse teams. The support specialist should have strong organizational skills and be able to concurrently manage multiple assignments. Position will be exposed to and involved with systems administration tasks and information technology infrastructure projects. Job Description First-level technical support including voice support. Proactive problem solving and troubleshootingdiagnostic skills. Deploy, configure and troubleshoot desktops, laptops, printers, servers and network issues. Experience installingreplacing computer hardware (motherboards, memory, etc.). Support multiple smartphone devices. Install, upgrade, and patch operating systems and application software. Installation and inventory of physical equipment. Basic Active Directory, Anti-virus, and VPN support. Managing inventory logistics. Education Level Degree from accredited college or university, or technical certifications a plus (i.e. MCITP , A+, Network +) Other Requirements Excellent communication skills. Good written and oral communication skills. Strong attention to detail. Ability to learn quickly and apply new skills effectively. Ability to work independently and on a team. Physical ability to lift up to 25 ndash 50 pounds. No relocation or sponsorship.
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