Latin Americas Sr. Solutions Manager for FX Trading Solutions

Redstream Technology
Manhattan, NY
Job Type:
Yrs of Exp:
5+ to 7 years

Job Description

Latin Americas Sr. Solutions Manager for FX Trading Solutions Firm Employee Position - New York City A growing FX Trading Solutions Firm is seeking a Senior Solutions Manager. This is an ideal position for someone who has expert knowledge of electronic trading and is eager to develop a new and growing international client base. As part of the Trading Solutions team, the primary responsibility of this role is to ensure existing customers are managed and maintained properly and new customers are able to trade as soon as possible. This position is based in New York City and will require domestic and international travel (approx 30). Spoken and written competency in Spanish is also required. Key responsibilities Work with Product Management, Engineering, Sales, Account Management, and clients to architect, implement, and maintain client solutions Understand all of the firm's solutions and configure them per customer deployment Work with key customer stakeholders, partners, third parties, and senior management to effectively architect, manage and lead large, complex solutions to ensure successful completion and significant positive impact on customer business Overall management and implementation of customer projects to ensure projects programs are delivered on time, within budget, and with the highest levels of customer satisfaction Assist Sales team during pre-sales with by providing customer training and demos of specific Integral solutions and technological oversight on implementation within customers' environment Provide technical support for customer issues in cooperation with other internal support teams to ensure customer satisfaction Perform customer training demos of specific Integral services Partner with clients to review and ensure their solution continues to meet their needs Provide guidance and assistance to the Solutions team as required Provide feedback to product management on client uptake of new features Provide insight to Product Management on potential new enhancements based on client needs and market direction Knowledge experience Expert knowledge of financial markets, how they work and Brokers Traders workflow with specific emphasis on FX Expert knowledge of back office workflow and STP processing Expert knowledge of electronic trading technology and infrastructure, including local and wide area networking Working knowledge of FIX protocol and related APIs, Java UNIX application development, and shell scripting Post Graduate Degree in technical or financial field, MBA preferred 6+ years of experience either within a financial institution or financial technology vendor in a support, front, middle or back office environment for electronic trading 3+ years FX experience, preferably in front-office electronic trading Experience working with and supporting a Sales organization Experience providing support directly to external customer base Knowledge of FX customers based in local geography ITIL Service Management and or PMP certification a strong plus

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